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Frequently Asked Questions

Orders

  • Who is JOYHONG?

    1.Above 40 Engineers: Keep Offering Our Newest Products to Lead Your Market.

    2.Experienced Manufacturer: 15+ Years Experience inthe LCD Electronic Products Field.

    3.OEM and ODM: APP/ PCBA Layout/ Driver/ Hardware & Software/ ID&MD design.

    4.Full Sets Certification: ISO9001/ 14001/ 13485/ BSCI/ CCC/ MFi.....CE/FCC/ ROHS/REACH/ UL/ ETL.

    5.Worldwide Clients: Bestbuy/ Costco/ Walmart/ BOE/ AT&T/ Foxconn.

  • What is your MOQ for OEM Orders?

    The Standard MOQ for OEM orders is about 1000pcs.

  • What is your lead time for samples?

    Samples is usually about 3~7 Days, Samples with Special requirements required more time.

  • What is your lead time for MOQ orders?

    The Delivery time for Mass Production orders is about 25+ Days, Orders with special requirements required more time.

  • What documents will accompany the shipment?

    All shipments include:

      1.Commercial Invoice

      2.Packing List 

      3.Material Certifications 

      4.CO Form

      5.Special Certificates (e.g.CE FCC RoHS SAA PSE UL)available upon request.

Shipping&Returns&After Sale Service

  • What’s included in your standard warranty coverage?

     All Products carry 12-month warranty covering material defects and workmanship. Damage from improper use requires technical evaluation. 

  • Procedure for returning defective batches?

    Step 1) Submit RMA form with defect evidence → Step 2) Receive shipping labels → Step 3) QC inspection at our facility → Step 4) Credit/Replacement issued.

  • Are software upgrades available for older models?

    Submit your serial number for compatibility check.

  • How to escalate unresolved issues?

     Email service@joyhong.com with [Urgent] in subject line for direct routing to our Customer Satisfaction Committee.

Digital Calendar

  • What is your Main Produntion Line for Digital Calendar?

    We now have size of 10.1~32 inch, We can provide 10.1”/15.6”/21.5”/24”/27”/32”,adding 2.5K 15.6”/2.5K 24”/2.5K 27”/2.5K 32”/4K 32”Digital Calendar.

  • What is the Main Funtion for Digital Calendar?

    Large Touchscreen Display – High-resolution screen with adjustable brightness for clear visibility.

        Wireless Connectivity (Wi-Fi/Bluetooth) – Syncs with smartphones, tablets, and cloud services (Google Calendar, iCloud, Outlook).

        Auto-Time/Date Sync – Always accurate with automatic time zone and daylight savings updates.

        Customizable Alarms & Reminders – Set one-time or recurring alerts for events, birthdays, bills, and tasks.

        Family & Multi-User Sharing – Shared calendars for households or teams to coordinate schedules.

        Weather Forecast Display – Shows real-time weather updates alongside daily plans.

        Sleek, Space-Saving Design – Ultra-thin, wall-mountable, or desk-standing for home/office aesthetics.

        Additional Smart Features –

        To-Do Lists & Task Management

        Holiday & Lunar Calendar (for multicultural users)

        Photo Slideshow Mode (doubles as a digital photo frame)

  • Is there any special ro new function for Electronic Calendar?

    Special Functions will keep updated for the OTA Notice.

  • What is the application for Smart Digital Calendar?

        Home Organization – Keep track of family events, appointments, and daily schedules in one central place.

        Office Productivity – Manage meetings, deadlines, and tasks efficiently in a professional setting.

        School & Study Planner – Help students organize class schedules, exam dates, and assignment due dates.

        Fitness & Health Tracking – Schedule workouts, doctor’s appointments, and medication reminders.

        Meal Planning – Plan weekly meals, grocery lists, and cooking times for better time management.

        Travel Planning – Mark travel dates, flight times, hotel bookings, and itinerary details.

        Birthday & Holiday Reminders – Never miss important celebrations with automated reminders.

        Project Management – Track project milestones, team deadlines, and progress updates.

        Bill & Payment Tracking – Set reminders for due dates to avoid late fees on bills and subscriptions.

        Smart Home Integration – Sync with smart devices (e.g., Alexa, Google Home) for voice-controlled scheduling.

  • Do you have digital calendar with wall mounted hole or vesa hole to support wall moutable on the wall?

    Yes

  • Do you have your own App and Software,what is your advantage for your software?

    Yes, we have in-house R&D Software e-Calendar APP Supported by World Famous Cloud System and Support Android OS.

Digital Photo Frame

  • What is your Main Produntion Line for Digital Photo Frame?

    We now have 7-32 inch Digital Picture Frame, rrrWe can Provide:7"/8"/9"/9.7"/10.1"/11"/13.3"/14"/15"/15.6"/16"/17"/18”/19"/21.5"/32"inch Digital Photo Frame.

  • What is the Main Funtion for your Digital Photo Frame?

    The Main Functions for Digital Picture Frame include WiFi Photo,Music,Movie, Calendar, Clock, Weather Station, Unlimited Cloud Storage Service.

  • Is there any special ro new function for Electronic Digital Photo Frame?

    Special Functions include Motion Sensor,Auto Rotate,Scheduled Auto On/off, Weather Station,Touch Screen,LightSensor.

  • Do you have wood digital picture frame that support interchangeable frames?

    Yes.

  • Do you have digital photo frame with wall mounted hole or vesa hole to support wall moutable on the wall?

    Yes.

  • What is the application for smart photo frame?

    1:For Home Decoration :you can place it in the living room, bedroom, or even the kitchen, 

    2:For office Decoration for showcasing corporate culture and product displays. It can be placed in the reception area or conference room

    3:For retail stores for displaying products for advertisement

    4:Ideal gift for Father's Day ,Mother's Days, christmas,birthdays, weddings, and anniversaries, celebration.

    1. Smart Home Display

        Core Function: Ambient decor that cycles family memories with weather/calendar integration

        Tech: Voice control (Alexa/Google Home), auto-rotating portraits

    2. Elderly Connection Tool

        Key Benefit: Remote photo/video updates from family via cloud apps (like Nixplay)

        Market: Senior care facilities & aging-in-place solutions

    3. Hospitality Welcome Displays

        Commercial Use: Hotel rooms showing local attractions + guest personal photos

        B2B Value: Upsell premium room packages

    4. Corporate Gift & Employee Recognition

        Enterprise Adoption: Pre-loaded with team achievements for milestones/retirements

        Example: LinkedIn integration for work anniversary auto-albums

    5. Retail Visual Merchandising

        Application: Dynamic product storytelling (e.g., jewelry frames showing craftsmanship videos)

       Conversion Boost: 27% higher engagement vs static displays (Retail TouchPoints 2024)

    6. Memorial Tributes

        Niche Growth: Funeral homes offering "living memorials" with biographical slideshows

        Tech: Secure cloud storage for family contributions

    7. Child Development Tool

        Parenting Market: Educational frames showing flashcards/ABCs + family photos

        Feature Need: Blue light reduction + scheduled learning sessions

    8. Real Estate Staging

        Realtor Hack: Show neighborhood lifestyle photos/videos during open houses

        Data Point: 41% faster sales for staged homes (NAR 2024)

    9. Digital Art Gallery

        Premium Segment: Subscription-based fine art rotation (like Meural)

        Trend: NFT art display capability in high-end models

    10. Travel Souvenir 2.0

        Tourism Innovation: Resorts selling pre-loaded frames with guest vacation photos

        Tech: Instant photo sync via resort app/QR codes

Digital Signage/Advertisting Player

  • What is your Main Produntion Line for Digital Signage/Advertisting Player?

    We now have size of 7 ~ 32 inch,We can Provide : 7"/10.1"/15.6"/21.5"/32” Advertising Player/Digital Signage.

  • What is the Main Funtion for your Digital Signage/Advertisting Player?

    Ultra-High Resolution 

    Cloud-Based Remote Management

        Multi-screen control via platforms like SignageLive or ScreenCloud from a single dashboard.

    Dynamic Content Automation

    Seamless Multi-Zone Playback

        Split-screen capability to show ads, live feeds, and social media simultaneously (e.g., sports bars).

    Real-Time Data Integration

  • Is the with wall mounted hole or vesa hole to support wall moutable on the wall?

    Yes.

  • What is the application for Digital Signage/Advertisting Player?

    Smart Retail Stores

            Dynamic pricing displays

            AI-powered product recommendations

            Interactive wayfinding for large-format stores

        Quick Service Restaurants (QSRs)

            Digital menu boards with real-time updates

            Nutritional information displays

            Upsell prompts based on queue analytics

        Transportation Hubs

            Multi-language flight/departure boards

            Emergency alert systems

            Interactive city maps with transit updates

        Corporate Campuses

            Hybrid work scheduling displays

            Real-time meeting room availability

            Employee recognition boards

        Healthcare Facilities

            Digital patient check-in systems

            Wayfinding for complex hospital layouts

            Health education content rotation

        Higher Education

            Interactive campus maps

            Event promotion displays

            Emergency notification systems

        Smart Cities

            Traffic flow optimization displays

            Public service announcements

            Air quality/weather alerts

        Hospitality Venues

            Digital concierge services

            Event scheduling displays

            Upsell promotions for amenities

        Entertainment Venues

            Interactive venue maps

            Real-time concession stand wait times

            Augmented reality experiences

        Industrial Facilities

            Safety compliance dashboards

            Production line status updates

            Visitor welcome systems

  • Do you have your own App ?

    Yes,Our Digital Signage/Advertisting Player have our Own App Admaster.

Mobile Smart Screen/Portable Monitor

  • What is your Main Production Line for Mobile Smart Screen(Portable Monitor /Interactive Display Media Player)?

    We offer 21.5"24" 27" and 32 inch Mobile smart screens, (Portable monitors/Interactive display media players). Available in two stylish designs, including an ultra-slim model, to enhance your lifestyle. 

  • What is the Main Function for Mobile Smart Screen(Portable Monitor /Interactive Display Media Player)?

    The Main Functions for Mobile Smart Screen includes Picture, Music, Movie, Google Store, White Board, Mobile/Tablet/PC/Pad/TV All-in-one.

  • Are there any special or new functions/designs for Mobile Smart Screen(Portable Monitor /Interactive Display Media Player)?

    It has Google Store access and can function as a TV, game player, etc. It has five silent wheels for easy mobility. It's adjustable (180 - degree rotation, 20 - degree tilt, 20 - cm height), auto - rotates via G - Sensor, and has a 15.6AH battery for over 6 - hour outdoor use.

  • What is the Specification&Features for 32-inch Mobile Smart Screen(Portable Monitor /Interactive Display Media Player)?

    The specific specifications and features are as follows:

    1.Display: 32 inch IPS, 1920×1080 (16:9), 60Hz, 250cd/m², G+G touch panel.

    Hardware: MTK6769 chip, Mali-G52MC2 GPU, 6GB RAM, 128GB ROM, Type-C USB. Android 13 system.

    2.Functions: Google Store support, whiteboard, wireless/wired screen casting, multi-media format support, can be used as TV/game player/etc.

    3.Design: 15.6Ah battery (over 6h endurance), 5 silent wheels, 180 degree rotation, 20 cm height adjustment, portrait/landscape switch via G Sensor, indoor/outdoor use.

    4.Interfaces & Accessories: USB2.0, Type-C, earphone, HDMI IN, 5MP/8MP camera option. Comes with manual & adapter.

    5.Certification & Warranty: CE/FCC/ROHS/EUP certified, 1 year warranty.

  • Do you have your own App and Software,what is your advantage for your software?

    No, But it is EDLA certified and can use Google services.

  • What is the application for Mobile Smart Screen(Portable Monitor /Interactive Display Media Player)?

    1.Interactive Home Decor – Displays digital art, family photos, or mood-based visuals to match your interior style.

    2.Fitness & Wellness Coach – Stream workout videos, track progress, or follow yoga routines with a portable touchscreen.

    3.Kitchen Assistant – Recipes, cooking timers, and video tutorials hands-free while preparing meals.

    4.Remote Work Companion – Portable second screen for video calls, emails.

    5.Bedside Entertainment – Watch movies, read e-books, or control smart home devices from bed.

    6.Kids’ Edu-tainment – Interactive learning games, or bedtime stories for children.

    7.Retail &Hospitality Display – Showcase promotions, menus, or customer reviews in sleek slim designs.

    8. Gaming Display Plug – and-play with consoles (Switch/PS5, etc.) - bigger screen for immersive gameplay

    9. Public Information Display – Smart digital signage for airports/terminals - real-time schedule management to enhance service quality

    10.Live Streaming Assistant – Dual-screen control center: Displays teleprompter scripts & real-time audience interaction for seamless broadcasts

  • Is the Mobile Smart Screen easy to move and install?

    Yes, it is designed with five silent universal wheels for smooth movement. The detachable bracket makes installation simple, and the height/rotation adjustment allows flexible setup in any environment.

  • What kind of media formats does the device support?

    The device supports a wide range of formats: Movies (HEVC, H.264, MPEG-4, DIVX, etc.), Music (MP3, AAC, FLAC, WMA, etc.), and Photos (JPEG, BMP, PNG, GIF, TIF). This ensures compatibility with most multimedia files.

Bluetooth Speaker

  • What is your Main Produntion Line for Bluetooth Speaker ?

    15.6 inch Transparent Bluetooth Speaker(Floating Lyrics)

       19 inch Visual Lyrics Bluetooth Speaker WiFi Frame(Floating Subtitles)

  • What is the Main Function for your Bluetooth Speaker?

    19 inch Visual Lyrics Bluetooth Speaker WiFi Frame(Floating Subtitles)

    Emotional Floating Lyrics Subtitles+AI Painting+ Personality Album+Meditation + Clock+Media(Picture&Videos&E-vlog) +Widget+Light Sensor

    15.6 inch Transparent Bluetooth Speaker(Floating Lyrics)

    White Noise + Clock+ Widget+ Emotional Floating Lyrics Subtitles+Blind-Touch Floating Volume Adjustment

  • Are there any special or new functions/designs for the Bluetooth speaker?

    Special Functions include the replaceable poster frame on 19 inch Bluetooth speaker,

    It can be customized as you want. Meanwhile, it has the light sensor function.

    For 15.6 transparent speaker, it use High Transmittance Screen Display, the lyrics look like dancing

  • What is the Specification&Features for your Bluetooth speaker?

    Specification&Features

    19 inch Visual Lyrics Bluetooth Speaker WiFi Frame(Floating Subtitles)

    1.19"(5:4) 1280*1024 Pixels TFT Panel 

    2.Android System 11 with WIFI function Sharing Photos & Short video via APP

    3.Our Own R&D Software &Phone Gioia Assistant APP Supported by World Famous Cloud System 

    4.Newest Unique Design

    5.Update to RK3566 Solution(CPU) and Support Android system 11

    6.WiFi Connectivity: 2.4G+5G Dual-band

    7.Wireless Bluetooth Connectivity: BT 5.2

    8.Built-in Speaker:2x BOX speakers 4.( 2*tweeters 10W/ 2*mid-range loudspeakers 10W / 2*bass loudspeakers 15W)

    9.Interface: Type-C (Support OTG)

    10.Built-in 2GB Flash Memory  

    11.Build in Memory: 32GB built-in memory

    12.Support software upgrade

    13.Built-in the Light sensor

    14.Input voltage: 100-240V / AC 1.5A 50/60Hz, Electric Corded

    15.Buttons: Power/Volume +/-

    16.Number of channels: 2.1(Stereo)

    17.Amplifier: Class D digital amplifier

    18.Sound cavity signal to noise ratio dB:80dB/1W@1kHz

    19.Sound cavity limited bandwidth:70Hz-20KHz

    20.Receiving distance: 10M and below

    15.6 inch Transparent Floating Lyrics Bluetooth Speaker

    1.15.6 Inch (1920*1080 IPS Panel)

    2.WIFI Connectivity: Dual WiFi (2.4G & 5G)

    3.Built-in 4GB DDR Memory

    4.Build in Memory: 32GB built-in memory

    5.Buttons Control: Power/Reset Button/Menu Button/Left Button/Right Button

    6.App control

    7.Bluetooth Connectivity: BT 5.2

    8.Chipset: RK3566, Android 11

    9.Built-in Speaker:2xBOX Speakers( 1* Tweeter 15W, 1.5inch ; 1* Full-range speaker 25W, 3 inch)

    10.Dimension: 386.3*251.5*125.5mm

    11.Power: 60W

    12.Input: 100-220V 50Hz

    13.Output: 12V/5A

    14.Our Own R&D Software &Phone Gioia Assistant APP Supported by World Famous Cloud System 

  • What design options of your products are available for us to choose from?

    The Replaceable Magnetic postal frame can be customized as you can want, choose from abstract patterns, nature themes, or even your own artwork

     15.6 inch can be dark or apple sand surface finish for your selection

  • Do you have your own App and Software,what is your advantage for your software?

    Yes, we have in-house R&D Software Gioia Assistant APP +World Famous Cloud Server and Support OTA Upgrade.

  • What is the application for Bluetooth speaker?

    19-Inch Visual Lyrics Bluetooth Speaker WiFi Frame ( Floating Subtitles ) 

    No Scenario Description

    1 Residential Spaces Wall mural speakers blend seamlessly into home interiors, combining artistic aesthetics with immersive audio experiences. Ideal for living rooms, bedrooms, or home theaters, they serve as both decorative art pieces and high-quality sound systems. Homeowners can enjoy music, movies, or ambient sounds while enhancing the visual appeal of their space.

    2 Hospitality & Commercial Environments In hotels, restaurants, or luxury lounges, mural speakers create a sophisticated ambiance. They provide background music or directional audio without compromising interior design. For example, in a boutique hotel lobby, a nature-themed mural speaker can deliver calming sounds while doubling as a focal art installation.

    3 Art Galleries & Cultural Venues These speakers enhance exhibitions by synchronizing audio narratives with visual art. A historical mural paired with contextual soundscapes deepens visitor engagement, turning static displays into multi-sensory experiences.

    4 Corporate Offices & Workspaces Modern offices use minimalist mural speakers to integrate audio for meetings, presentations, or relaxation zones. Geometric or abstract designs align with corporate branding while delivering clear sound for conferences or background music to boost productivity.

    5 Healthcare & Wellness Centers In spas, yoga studios, or meditation rooms, nature-inspired mural speakers emit soothing sounds (e.g., flowing water, birdsong) to promote relaxation. The harmonious visuals and audio help reduce stress and create a tranquil environment.

    6 Retail & Showrooms Brands leverage mural speakers to craft immersive shopping experiences. A fashion store might use a stylized speaker to play curated playlists while showcasing products, merging auditory branding with artistic merchandising.

    19 inch visual lyrics Bluetooth speaker wifi frame

    Residential Spaces: Ideal for living rooms, bedrooms, or home theaters

    Hospitality & Commercial Environments: In hotels, restaurants, or luxury lounges, Retail stores

    Exhibition: Art Galleries & Cultural Venues,Showrooms

    Healthcare & Wellness Centers: In spas, yoga studios, or meditation rooms

    Work spaces: Modern offices or conference rooms

    Key Advantages:

    Space-saving design: Eliminates bulky speakers.

    Customizable art: Tailored to match any theme or branding.

    Enhanced acoustics: Directional audio for targeted sound zones.

    Perfect for settings where aesthetics and functionality converge, wall mural speakers redefine how spaces "look" and "sound."

    15.6 inch Transparent Bluetooth Speaker(Floating Lyrics)

    No Scenarios Description

    1 Modern Home Decor Transparent speakers seamlessly blend into contemporary interiors, offering a futuristic aesthetic while delivering high-quality audio. Ideal for living rooms, kitchens, or minimalist spaces where visual clutter is avoided, they enhance ambiance without compromising design.

    2 Retail & Commercial Spaces Perfect for luxury boutiques, tech showrooms, or hospitality venues, transparent speakers provide immersive audio experiences while maintaining an unobtrusive presence. Their sleek design complements brand aesthetics and attracts tech-savvy customers.

    3 Office Environments In open-plan offices or conference rooms, transparent speakers deliver clear sound for presentations or background music without obstructing sightlines. Their subtle appearance aligns with professional settings.

    4 Art Galleries & Museums These speakers enhance exhibits with directional audio (e.g., guided tours) while preserving visual focus on artwork. Their see-through design avoids distracting from installations.

    5 Events & Installations Used in stage designs, product launches, or interactive exhibits, transparent speakers add a "floating sound" effect, merging technology with artistic expression for memorable experiences.

Tablet PC All-In-One

  • What is your Main Produntion Line for Digital Calendar?

    We now have size of 15.6~32 inch, We can provide 15.6”/21.5”/32” Tablet PC All-In-One.

  • What operating system do the tablets run on?

    All models (15.6", 21.5", and 32") run on Android 14 with Google Mobile Services (GMS) support, allowing diverse app installations from Google Play Store.

  • What is the screen resolution and panel type?

       15.6" model: 1920×1080 Full HD, IPS panel

       21.5" model: 1920×1080 Full HD, IPS panel

       32" model: 1920×1080 Full HD, IPS panel

  • How much memory and storage do the tablets have?

       RAM (Nor Flash): 4GB

       Internal Storage: 64GB

       Expandable with TF memory card.

  • What processor is used?

    All models use the T616 chipset, ensuring smooth multitasking and multimedia playback.

  • Do the tablets support WiFi and Bluetooth?

       WiFi: Dual-band WiFi (2.4G + 5G)

       Bluetooth: Supported on 21.5" and 32" models (BT 5.0)

  • What ports are available?

       Each tablet includes:

       TF Card Slot

       USB 2.0

       Type-C

       DC IN

  • What multimedia formats are supported?

    Images: JPEG, BMP, GIF, TIF, PNG

    Videos/Music: Supports common Android-compatible media formats.

  • What are the main functions of these tablets?

       Full HD movie playback

       Google Calendar synchronization

       Entertainment, study, and office work support

       Light sensor for automatic brightness adjustment

       GMS license for Google ecosystem apps

  • Do the tablets come with built-in speakers?

    Yes, each model includes a 1×5W built-in speaker for clear audio output.

  • What accessories are included?

       User Manual

       Bracket

       Power Adapter

  • What are the unique selling points of these tablets?

       All-in-one for Entertainment, Study and Work

       Pre-installed Android 14 with upgrade support

       Portable design suitable for both indoor and outdoor use

       Multi-language support (English + selectable languages)

  • What applications are these tablets suitable for?

       Education & e-learning

       Digital signage

       Home entertainment

       Office collaboration

       Healthcare & commercial use

  • Is remote control supported?

    No physical remote control is provided; instead, all functions are managed through the touchscreen and Android system.

  • Do you have Tablet PC All-In-One with wall mounted hole or vesa hole to support wall moutable on the wall?

    Yes

Smart Alarm Clock Calendar

  • What is your Main Produntion Line for Smart Alarm Clock Calendar?

    We can provide 4”/10.1”Smart Alarm Clock Calendar.

  • What is the Main Funtion for Smart Alarm Clock Calendar?

    Smart Device Connection:

        ①Multi-connection Support: Input device code or scan QR code for quick pairing.

        ②Connection Limit Management: Up to 20 accounts per device under without members. 

       Smart Alarms & Task Management

        ①Voice-Activated Alarms: Create alarms via voice commands, synced to mobile app.

        ②Task Tracking: Mark tasks as done/pending, set priorities, and earn reward points.

       Multi-functional Clock & Timer

        ①Pomodoro Timer: Customizable focus/break cycles with progress tracking.

        ②Countdown/Stopwatch: Switch modes and record lap times.

       Weather & FM Radio

        ①Real-time Weather: Auto-location or manual city addition, with °C/°F toggle.

        ②Voice-Controlled Weather: English voice commands for city search and unit switching.

        ③FM Radio: Preset channels, manual tuning, and playback controls.

       AIOT Voice Control

        ①Voice Commands: Control volume, brightness, screen, alarms, etc.

        ②AI Task Generation: Convert voice descriptions into tasks, synced after confirmation.

       Photo Album:Shared folders with role-based permissions (upload/delete/play).

        Reward System: Earn points for tasks, redeem for gifts (one-time).

        Smart Sleep Mode: Auto-adjust volume/brightness, schedulable.

  • What are the typical application scenarios for the Smart Calendar Alarm Clock?

    The Smart Calendar Alarm Clock is designed for various daily scenarios, offering both convenience and functionality:

    Family Command Center (Best with 10.1" model):

      Use: Place it in the kitchen or living room.

      How: Use the Shared Cloud Album for family photos and the Task & Reward System to assign and track chores for children, syncing everyone's schedules.

    Personal Productivity Hub (Ideal for 4" model on a desk):

      Use: Boost time management and focus.

      How: Utilize the Pomodoro Timer for work sessions, Voice-Activated Alarms for reminders, and the To-Do List to organize daily priorities.

    Elderly-Friendly Companion:

      Use: Provide an easy-to-use device for seniors.

      How: AI Voice Control allows for hands-free operation (e.g., setting alarms, checking weather), while the large, clear display shows time, photos, and FM radio.

    Smart Home Information Hub:

      Use: Act as a central point for family information.

      How: Display weather, schedules, and photos. While it doesn't control other smart devices directly, it can be managed remotely via the Mobile App.

    Advanced Bedside Clock (Perfect for 4" model):

      Use: Create an ideal sleep and wake-up environment.

      How: Smart Sleep Mode auto-adjusts brightness/volume. Wake up to FM radio, gentle alarms, or a photo slideshow, with "Do Not Disturb" scheduling.

  • What are the key functions of the Smart Alarm Clock Calendar?

    Both models support:

    Event Management & To-Do Lists

    Task & Reward Tracking

    Smart Alarms with Voice Activation

    Weather Station

    Cloud Album & Watch Face Customization

    FM Radio & Music Playback

    Sleep Mode & Light Sensor

    Dual WiFi (2.4G + 5G)

    Mobile App Remote Device Control

  • What is the difference between the 10.1″ and 4″ versions?

    CT101M-B01 (10.1"):10.1-inch IPS touchscreen, 1280×800 resolution (16:10 aspect ratio), DC interface. Larger screen for enhanced visibility, better for family or office use.

    CT040M-B01 (4"): 4-inch IPS touchscreen, 480×800 resolution (3:5 aspect ratio), Type-C interface.Compact design, suitable for bedside or personal desk use.

  • How much storage is included?

    Both models come with 32GB built-in memory for events, photos, music, and system apps.

  • Does it support multiple users?

    Yes. Up to 20 accounts per device can be managed in the case of withouting members, making it ideal for family or shared environments.

  • How do I set up the device?

    You can set it up by:

    Scanning the QR code with your mobile app

    Entering the device code manually

  • Can I control the device remotely?

    Yes. The mobile app allows remote control of alarms, brightness, sound, watch faces, and sleep modes.

  • Does it support voice control?

    Yes. Built-in AI Voice Control lets you set alarms, adjust brightness/volume, check weather, and manage tasks by voice commands.

  • What kind of alarms are supported?

       Traditional alarms with snooze

       Voice-activated alarms

       Smart reminders with repeat logic

       Hourly chimes with voice announcements

  • Can I use it without Wi-Fi?

    Basic functions like alarms,photo viewing (from local memory) will work, but cloud sync, weather updates, FM radio and voice control require Wi-Fi.

  • What languages are supported?

    The default is English, with multiple language options available.

  • Does it include sleep features?

    Yes. Smart Sleep Mode adjusts brightness and sound automatically according to schedules or environment.

  • Can I display my own photos?

    Yes. You can upload photos to the cloud album via the app and display them as a slideshow or use them as custom watch faces.

  • What is the reward system?

    Users earn points for completing tasks. These points can be redeemed for gifts (one-time rewards), encouraging task completion and family engagement.

  • Does it have FM radio?

    Yes. Both models include FM radio with preset channels, collect, film and television,business,news and so on through the built-in box speaker.

  • How do I update the software?

    Updates are delivered over Wi-Fi and can be installed automatically or manually via the settings menu.

OEM&ODM Projects

  • Can we have start up logo for your products ?

    Yes.

  • Can we have our own design gift box for our brand?

    Yes.

  • Can we open new tooling for our products?

    Yes.

  • What is yoru MOQ for ODM projects?

    The stardard MOQ is about 10K orders.

  • What modifications can be made to your standard products?

    We support:

        Level 1: Branding/Packaging ( MOQ 1,000pcs )

        Level 2: Dimensions/Materials (MOQ 10,000pcs )

        Level 3: Full Redesign (MOQ 10,000pcs)  

        Level 4:Software Adjustment (MOQ 10,000pcs)

        Level 5:Hardware Adjustment (MOQ 10,000pcs)

  • Do you provide OEM&OEM Slutions for Consumer Electronics?

    Yes, We provide One-Stop OEM/ODM Solutions for Consumer Electronics and Medical and Health Projects, from resource integration to R&D testing and mass production.

Further Help Needed

  • Further Help Needed

    For any questions, please contact us via service@joyhong.com for more details.